At Florist Wimbledon, we understand how special quality flowers can make someone’s day. As a trusted local florist, we are dedicated to delivering only the freshest flowers to households and businesses across Wimbledon. Our fresh flower guarantee ensures every bouquet or arrangement is prepared with care, using blooms at their peak, so your gift or display arrives looking vibrant and full of life.
If your flowers or arrangements arrive damaged, wilted, or do not meet the standard you expect, please be assured that your satisfaction is our top priority. Should you discover any issues upon delivery—such as damaged stems, broken blooms, or excessive wilting—we kindly ask you to notify us promptly, ideally within 24 hours of receipt. This allows us to address your concern swiftly and provide a resolution in line with our fresh flower guarantee.
We hand-select only the freshest flowers for every order and guarantee that, with proper care, your flowers will remain beautiful and fresh for at least five days from the date of delivery. We include care instructions with all our arrangements to help you get the most from your blooms. However, if you feel your flowers are not as fresh as expected within this window, please get in touch so we can make things right.
Customer happiness is very important to Florist Wimbledon. Depending on your concern, we offer the following solutions:
To assist us in resolving your issue, please provide details of your order and, where possible, pictures showing the problem. This helps us verify the complaint and improves our service for all customers in Wimbledon.
Your feedback is vital to our ongoing commitment as Wimbledon’s trusted local florist. If you have any complaints—whether they relate to delivery, product quality, or customer service—we invite you to contact us as soon as possible after receiving your order. Our customer care team will review your concerns fully and respond within two working days, outlining the next steps. We strive to provide a fair resolution in every case and will always aim to exceed your expectations.
Serving Wimbledon’s community of homes and businesses, we take great pride in our reputation for quality, reliability, and customer care. We want every recipient to be delighted with their flowers and your trust means everything to us. Thank you for choosing Florist Wimbledon—if you ever have a concern, rest assured we are here to help and will always put your satisfaction first.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
